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Content strategy frameworks

A content strategy framework is a way to order choices: which content, for whom, and in what proportion.

The framework is not the strategy. Data fills it. Without that fill, it stays a diagram.

Which content strategy framework fits?

Hero-hub-help works when you have one core story and a lot of explanation around it. A funnel fits when the journey is long and the intents are clear.

Palan starts with search and viewing demand, then picks the framework. Choosing the framework first forces the question into a mould it does not belong in.

Where do most frameworks stall?

On production. A pyramid nobody can fill is theory. A calendar without a leave-out list is a wish list.

Frameworks also stall when every theme weighs the same. Then there is no priority. Palan weighs themes on demand, not on how tidy the diagram looks.

What is a content strategy framework?

A content strategy framework orders types of content and their proportions — hero, hub and help, for example — so you know what you make often and what you make rarely. Palan uses a framework only after search and audience data have set the themes. The framework follows the question, not the other way around.

Choose a framework without getting stuck

  1. 01List the questions your audience actually asks.
  2. 02Group them into themes, not campaigns.
  3. 03Pick a framework that can carry those themes.
  4. 04Set the proportion: what is core, what is explanation, what is proof.
  5. 05Check that production can handle the volume. If not, cut the framework down.

Further reading

Frequently asked questions

Is hero-hub-help the best framework?

It is useful when you have one clear core story. It is weak when your demand is a set of separate topics with no hierarchy. Palan uses it sometimes, not always. The framework follows the data. Treat it as doctrine and you make content that fills the diagram instead of the question.

Do I need a framework if I already have a calendar?

A calendar says when. A framework says which kinds of content, and in what proportion. Without a framework the calendar becomes a list of gaps. With one, you know what you may skip. Palan puts the framework in front of the calendar, not after it.

Can we invent our own framework?

Yes, if production can explain it. Three to five buckets, with a rule for what belongs in each. More buckets than that and nobody uses them. Palan keeps frameworks small enough to survive a brief, not a workshop.

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